ISO 37001 – Anti-Bribery Management System, renewed twice in a row

24/7 independent Ethics Channel

Code of Ethics for employees and business partners

Segregation of duties of the Chairman of the Board of Directors and the Chief Executive Officer

Majority of independent members on the Board of Directors

Advisory committees to the Board, coordinated by independent directors

Governance Officer reporting to the Chairman of the Board of Directors

Periodic evaluation of the Board of Directors, committees and Governance Officer

Integrity Board with direct report to the Board of Directors

Integrity Program with 19 policies

Internal Audit, Risks and Internal Controls Board, with a fixed reporting schedule to the Audit Committee and Board of Directors

Risk Management Policies and Risk Map approved by the Board of Directors

Succession Plan for the Executive Board periodically assessed by the People Management Committee and Board of Directors

A dedicated Investor Relations Area, focusing on transparent and timely communication with the capital market, following the best practices

Quarterly earnings call in Portuguese and English

Active participation in conferences and meetings with analysts and investors

Simultaneous Publishing of Financial Statements in Portuguese and English, as well as earnings releases, presentations, material facts and announcements to the market

Audited Annual Report